What if your next competitive advantage wasn’t a new product—but a new location?
As global markets become tougher to navigate, companies are discovering that where you operate can be just as important as how you operate. In a world demanding 24/7 innovation, speed, and efficiency, scaling global operations isn’t just about growing—it’s about growing smart.
As companies strive to remain competitive, resilient, and innovative in an increasingly volatile global economy, scaling global operations has become more strategic than ever. Among the most effective models for this expansion is leveraging Global Capability Centers (GCCs) in India—purpose-built hubs that offer not just cost advantages but access to talent, innovation, and agility at scale.
India has evolved into a powerhouse for enabling global operations across industries like BFSI, healthcare, technology, retail, and manufacturing. With more than 1,500 GCCs employing over 1.6 million professionals, the country has become a preferred global business hub for companies seeking a sustainable and scalable operations model.
Here are 7 powerful strategies to effectively scale global operations through GCCs in India.
One of the most seamless entry strategies for scaling global operations is the Build-Operate-Transfer model. This approach allows organizations to quickly establish a presence in India with the help of a local partner who builds and runs the operation for a period, before handing it over to the client.
Why is BOT effective?
Especially for mid-sized US or European firms, BOT enables controlled experimentation and provides a clear exit or scale-up path, making it ideal for expanding global operations without major upfront commitments.
India offers access to a deep, diverse, and digitally skilled workforce that is essential to any effort to expand global operations. However, simply hiring people isn’t enough—companies must use intelligent Talent Solutions to attract, assess, and retain top-tier professionals.
What works well?
GCCs have increasingly become magnets for digital talent. Partnering with firms that offer domain-specific Talent Solutions ensures you build a future-ready team that enhances the scalability and efficiency of your global operations.
Traditional recruitment models often fall short in the face of aggressive global expansion plans. That’s where AI recruitment tools offer a game-changing advantage.
These tools are especially valuable when setting up a GCC hub for mission-critical functions such as AI/ML, product development, or cybersecurity. Integrating AI recruitment tools allows leaders to build high-quality teams faster and with greater precision, accelerating the growth of global operations.
Scaling global operations through GCCs is not just about back-office work—it’s about creating value.
Whether it’s a CoE in Data Analytics, Cybersecurity, DevOps, or ESG reporting, these centers amplify the impact of your GCC and bring strategic weight to your global operations.
When operating at scale across continents, governance becomes the backbone of operational efficiency. For successful global operations, it is essential to create governance frameworks that are localized but aligned with headquarters.
GCCs should not operate in silos. Instead, they must function as a seamless extension of the parent organization, delivering speed, accountability, and resilience to global operations.
In the past, global expansion often meant cost centers. Today, GCCs are engines of innovation. To scale global operations successfully, organizations must build structured innovation loops between India-based GCCs and their HQs.
This allows the India center to evolve from a service arm into a Global Capability Center—one that shapes products, influences strategy, and accelerates innovation for your global operations.
According to a KPMG India report, over 50% of GCCs in India had evolved into portfolio and transformation hubs by FY2024, up from just 18% in FY2013—highlighting their rising role in innovation leadership.
India's startup ecosystem, academic institutions, and technology parks offer fertile ground for partnerships. Whether you're looking for R&D collaborators, automation vendors, or skilling academies, these connections can amplify your global operations.
By embedding themselves in this vibrant ecosystem, companies build resilience, speed, and innovation into their global operations—often at a fraction of the cost elsewhere.
According to Deloitte India, over 50% of new GCCs established in the last five years are digital or R&D‑centred, underscoring how India’s startup and innovation ecosystem is being tapped heavily by GCCs to move beyond cost functions.
India is no longer just a destination for outsourcing. It’s a strategic partner in your journey to build scalable, resilient, and innovation-driven global operations. With the right mix of models like Build-Operate-Transfer, smart GCC solutions, AI-driven hiring, and localized governance, companies can transform their India GCCs into value-generating powerhouses.
Whether you're a Fortune 500 firm or a scaling tech company, establishing a GCC in India can provide the competitive edge you need to stay ahead in an interconnected world. As more companies seek operational flexibility and innovation at speed, India is emerging as the go-to gcc hub to anchor and accelerate their global operations.
At Anlage, we specialize in providing end-to-end GCC solutions—from strategy and design to build, talent acquisition, compliance, and transition. Whether you're looking to launch a new GCC or scale an existing one, our team brings decades of experience and deep domain expertise across industries.
Ready to scale your global operations with a high-impact GCC in India? Contact Us to start the conversation.
A Global Capability Center (GCC) is an offshore unit set up by companies to manage strategic functions such as technology, operations, analytics, or finance. India hosts over 1,500 GCCs due to its skilled workforce and cost-effective environment.
Companies can scale global operations by leveraging GCCs in India through models like Build-Operate-Transfer, advanced AI recruitment tools, talent solutions, and innovation-driven centers of excellence.
Benefits include cost savings, faster time-to-market, access to a digitally skilled workforce, strong governance support, and proximity to a thriving tech and innovation ecosystem.
Industries such as banking and financial services, healthcare, technology, retail, and manufacturing commonly establish GCCs in India to support their global operations.
Anlage offers end-to-end GCC solutions, including strategy, design, talent acquisition, compliance, Build-Operate-Transfer models, and full transition support to scale global operation
Gaurav Chawla, COO of Anlage Infotech, emphasized the transformative role of AI-powered analytics in HR at the 5th Edition of the GCC Summit 2024. Highlighting predictive analysis and smart tool utilization, he shared how these technologies can cut hiring cycle times by up to 60%, driving greater efficiency. The event took place at GMR Aerocity Hyderabad.
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